Conflicts Management

  • The Course
  • Contents of the Training
  • Shedule

It acquires abilities, techniques and staffs necessary to deal with situations of conflict.

Objectivs

Select the easiest strategy for the conflict resolution.

For Whom?

Adults interested, of all the ages;

Requirements

People with minimum graduate, people interested for the subject;

Duration

20 hours

Price

200,00€

Exemption of VAT - n.º 53 of the Art. 9º Cod. of the IVA from 30/01/2003

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1st. Session - Definition of Conflict

* Styles of Conflicts Management;

2nd. Session - Types of Conflicts

* Forms of how to manage the Conflicts;
* Exercises;

3rd. Session - Techniques of resolution of a conflict

* Exercises;

4th. Session - the communication in the management of the Conflict

* Exercises;

5th. Session - the negotiation in the management of the Conflict

* Exercises;

To know more about this course please contact us.